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Chris promptly responded to my phone. He gave me a more detailed estimate and a reasonable price. Exterminator came, went to function. Killed the infestation and finished up. A1 job by professional crew. Fantastic price, excellent work, no more issues. Highly recommend them.
Simply moved into new home to discover our puppies picked up fleas in the yard. Company was running a promotion on their website for interior/exterior flea treatment for $135 for a house up to 2,500 sq ft., and since our routine exterminator was booked and couldnt come on our time schedule, I called Stanley.
Sounded reasonable to me, and was in line with my regular service provider. They sent out a technician the next day named Carlos. He charged my partner $485. Our home is 988 sq. ft. and sits on a postage stamp size property using a deck and no lawn. My partner having no idea that he was being charged an outrageous price and thought I had agreed, gave Carlos his credit card information.
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I was flabbergasted at this price! Additionally , I found that Carlos had sprayed insecticide all around our mattress, including on the edge of the linens and on the very top of underbid storage bins, requiring me to clean, launder and mop our floors multiple times. When I called the company, they transferred me to Carlos, who stated he didn't know what prices/promotions the company was offering since that was done by the corporate office.
I only sprayed baseboards." I asked him to correct the fee, and he said no. I requested to talk with the owner. He came back on the line and told me his manager was busy and he'd call me back. I told him I chose to wait. A man named Aubrey eventually came on the line.
His exact words were,"You should have done your homework. If that's what Carlos charged you, that's the cost. Then he offered me that the suggestion to shop around next time." .
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UPDATE #1: I want to update this post. Tim, a Manager, from Stanley phone me this afternoon to let me know that he wanted me to become a happy customer. Later, I explained that his support supplier sprayed all around my bed, and the things underneath my bed, charged me an outrageous price and that they were running a promotion for servicing a house/yard much larger than mine to get $135, he offered me support for 1/2 of everything I was billed ($485), but would not honor the promotion.
I think Tim felt great about his deal. I clearly didn't, and remain an unhappy client. I told Tim when my workers treated people and provided service the way Stanley had done, I would have given my services away for free and done anything necessary to correct the issue. .
UPDATE #2: Another update. . .Tim just called back and said he felt bad about the way I'd been treated daily and wanted to honor the promotion cost for $135. It's truly kind of Tim to reconsider. I expect Stanley invests this in training its staff on customer service and being good citizens.
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Kanika reviewed for Pest control services 28th Nov, 2018 Great company , they do it very nicely and with patience. We can observe substantial difference with cockroaches etc after we got pest control done . I'd recommend new sai pest control to everyone. Cheers guys! Fantastic job! Sam reviewed for Pest control services 22nd Nov, 2018 I have the services of New Sai Pest Control Services, Kalkaji to pest control my 2BHK apartment as there were many lizards, they've responded immediately and have finished the task in about 2 hours, and they've used chemical spray and have billed me RS.2200 for exactly the same, the support provided by them had been excellent.Shop No.10, DDA Flat, Kalkaji Extension, New Delhi, Kalkaji, Delhi - 110019.
In the past, most new homes were shielded by spraying on the sand pad with organochlorine chemicals. But, increased awareness regarding the effects of the chemicals on our health and the environment resulted in a decision by the Commonwealth Government, whereby organochlorines have not been available since 30 June 1995.
Pesticides which have replaced organochlorines are now accessible but might not be so effective in the longer term.
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The incidence of, or potential for, irreparable harm to homes has not been accurately visit our website determined, however both government and the building industry agree that the continuation of adequate control measures is essential to lessen the probability of serious structural damage. The Building Code of Australia requires the structural components of every new building has to be safe from termite attack.